From her hands to yours
- Day 0You order
- 2 to 3 working daysFolded, packed, dispatchedFree across India, insured and tracked.
- 3 to 7 working days laterAt your doorTracked all the way. The link comes by email and WhatsApp.
Good to know
Cancelling
Free, any time before dispatch.
Tracking
Every parcel is insured and tracked. The link is sent by email and WhatsApp on the day it leaves.
Outside India
We ship. The charge for your country shows at checkout.
Returns and exchanges
We do not take returns. If a piece reaches you damaged, it is exchanged. Record one continuous, unedited video of the parcel being opened, from the sealed package onwards, and send it on WhatsApp within 48 hours of delivery.
The full terms
Within India. Every piece is dispatched within 2–3 working days of your order, insured and tracked, and usually arrives 3–7 working days after dispatch. Shipping within India is free. The tracking link is sent by email and on WhatsApp.
Outside India. International shipping is available. The shipping charge for your country is shown at checkout. Delivery times vary by destination and are confirmed when the parcel leaves. Customs duties and import taxes in the destination country are paid by the recipient.
Cancellations. An order can be cancelled free of charge at any time before it is dispatched, for a full refund. Message the founder on WhatsApp at +91 99955 57542 or write to hello@lakshmikaweaves.com.
Returns and exchanges. A piece can be returned or exchanged within 7 days of delivery, unworn, unwashed and with its tag intact. Within India, a free pickup is arranged; for international orders, the piece is sent back at the buyer's cost. Refunds go back to the original payment method within 5–7 working days of the piece being received.
Pieces altered after delivery cannot be returned. If something arrives damaged, send a photograph within 48 hours of delivery and it will be replaced or refunded in full.
The full terms are in the refund and cancellation policy and the shipping policy.
A question about an order?
Send the order number on WhatsApp and the founder will reply herself.
